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Maui County


'Misdirected Frustration at Every Turn'


Mos Def didn't perform at the $70 per person show at Liquids. So why didn't anyone get a refund?



MAUICOUNTY
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November 22, 2007
Liquids Nightclub has been gaining quite a reputation since its May debut on the Maui scene. From its refusal to provide patrons with free water to the recent Mos Def debacle, many are wondering how long the doors will stay open at the club that took over Hapa’s but can’t seem to fill its shoes.

The night of Nov. 10, Mos Def fans lined up to pay $70 to see the performer at Liquids. Once inside, concertgoers had a choice of paying $5.25 for water, $7.25 for Bud or Bud light or $9 for cocktails. After buying drinks, many patrons reclined on plastic lawn chairs and huddled around Formica tables. Nothing more than gray walls stared back at them.

“The opening DJ was playing Top 40 from about seven years ago,” Melissa Chamberlain of Haiku said. “I was asking him to play some newer stuff and he didn’t know what I was talking about. The music was really loud and the sound system was terrible.”

Hours went by. Customers grumbled about the lack of ambience and high drink prices. But they stuck around in anticipation of the Mos Def performance.

Brooklyn-based rapper and actor Mos Def got his start collaborating with De La Soul and Bush Babees, but then gained a following after releasing the solo single “Universal Magnetic in 1997. By 1999 his album Black On Both Sides had achieved gold status and he’d secured an Emmy nomination for his performance in Something The Lord Made.

Mos Def was supposed to play  Liquids on Nov. 10, but didn’t. That didn’t stop Liquids management from keeping the ticket proceeds.

“Right before they made the announcement that Mos [Def] was not playing, the door guy took off with all our money,” Chamberlain said. “My whole night was ruined. Fights were breaking out. It was misdirected frustration at every turn.”

Someone from management asked everyone to line up to write their names and phone numbers in a spiral bound notebook. As angry attendees wrote their names, they were told that someone would contact them about a refund in the near future. At press time, no one has received a phone call or refund.

Liquids owner Oliver Lum’s cell phone number was disconnected last week. He didn’t return repeated messages left on his home phone. A call to the Liquids Nightclub was answered by a droning recording of woman’s voice informing callers that “the accounting office is working on refunds for the Mos Def show. Please be patient, you will be called.”

Calls and emails to Mos Def’s press agents were also not returned.

Meanwhile, people are getting impatient. “My whole night was ruined,” Chamberlain said. “ I drove around all night looking for something to do.”

For their part, the Maui Police Department says there’s nothing they can do at the moment.

“I don’t know that we’ve been getting calls,” Kihei police Captain Milton Matsuoka said.  “It’s really a civil matter unless you can prove that the promoter had no intention of having the show. As of now we would need more information. If you know of anyone who wants to file a report please have them call me.” MTW

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  1. print email
    November 22, 2007 | 09:42 PM

    why is there no quality mid sized venue on Maui?
    I would open one if the LC didnt suck so bad.

    me
  2. print email
    mystic roots also burned at liquids night club
    November 23, 2007 | 08:02 PM

    promised a guarantee and rooms provided. band was never paid and stuck with the 1000 dollar hotel rooms bill.. geez what a class act?

    koa
  3. print email
    Mos Def fans screwed, Mystic Roots screwed, who else???
    November 23, 2007 | 09:01 PM

    not that I'd have gone but, did the pauley shore show even happen???

    Agreed on opening a mid-size club on Maui...I'd be calling Liquids landlord if the LC wasn't so "apparently" crooked.

    Oliver's Worst Nightmare,
  4. print email
    Liquids
    November 25, 2007 | 07:07 PM

    That place and the owner are both pieces of shit!
    How can you charge such a large cover and costly drinks for a place with zero ambiance and plastic stackable chairs?

    H
  5. print email
    LIQUIDS UNDER NEW MANAGMENT
    November 26, 2007 | 11:01 PM

    PEOPLE SHOULD GET THERE STORIES STRAIGHT BEFORE ACCUSING THESE POOR PEOPLE OF RIPPING THEM OFF. THE DEAL WITH MOS DEF WAS HE WOULD GET PAID UPON ARRIVAL TO THE VENUE, SO WHEN THEY ARRIVED HIS MANAGER TOOK THE DOOR MONEY AS PAYMENT AND RAN OFF AND MOS DEF NEVER EVEN SHOWED UP. HOW IS THAT THE OWNERS FAULT?? OF COURSE IF YOU LOOSE OVER 10K IN ONE SWIPE IT'S GOING TO TAKE SOME TIME TO PAY IT ALL OFF AND FIGURE OUT WHERE THE MONEY IS COMING FROM. YOU PEOPLE SHOULD BE MAD AT MOS DEF NOT LIQUIDS. ALSO, MYSTIC ROOTS HAD A DEAL WHERE THEY HAD TO DRAW A CERTIN NUMBER OF PEOPLE TO COME SEE THERE PERFORMANCE, THEY WERE ALSO THE PROMOTER. BARLEY ANYONE SHOWED UP TO SEE THEM SO THEY DIDNT GET PAID. PLAIN AND SIMPLE, THATS THE DEAL THEY MADE WITH LIQUIDS. ANYWAYS...LONG STORY SHORT, LIQUIDS IS NOW UNDER NEW MANAGEMENT AND SINCE ABOUT 2 WEEKS AGO THINGS HAVE BEEN RUNNING SMOOTH AND THE PLACE IS ACTUALLY TURNING AROUND. GIVE EM ANOTHER SHOT

    EX-LIQUIDS EMPLOYEE
  6. print email
    Changes at Liquids
    November 26, 2007 | 11:04 PM

    Well at least I hear some good news liquids is changing and beign promoted by new people and I heard the last 2 saturdays were really goo. It about time.

    C
  7. print email
    November 28, 2007 | 02:11 AM

    Mr. Lum was given ample opportunity to call and offer his side of the story. In fact, I had the deadline extended twice while waiting for him to call me back. If you see Mr. Lum please have him call me. I would really like to give him a chance to share his experience in the situation. As of now I don't know what that is because he hasn't returned any of my calls. I appreciate your comment, but I have not accused anyone of anything, I've simply reported the facts.

    Mira Allen
  8. print email
    Liquids, At Least CALL All of US!
    November 28, 2007 | 03:00 AM

    My friends and I might not be so upset with Liquids if they had at least called everyone the week after the Mos Def No Show with an update or a check in. I don't get that they sincerely care if I, or anyone else, get their money back and this is what pisses me off. Sure maybe they lost money too, but where's the concern for the customers?! You want us to come back or not?
    New management? Where the F*%@ does that put My money??!
    My brother could make a better basement club!

    Still want my $$
  9. print email
    the ex-employee's story doesn't add up...
    November 28, 2007 | 03:06 PM

    it appears she believes what she was told by the (lying)folks at Liquids.

    I find it hard to believe that Mystic Roots came to Maui and negotiated NO GUARANTEE, NO ROOMS, & also agreed to be promoter their show!

    Mystic Roots is based on the mainland, and don't really have the tools to market/promote themselves here in Hawaii. Traveling bands know the importance of having a local promoter, so you are smoking crack x-employee when you spew your bullshit.

    WOW...seems like entire staff down their is smoking something, and it ain't green!! I mean, you have to be smoking something to charge $7.50 for dog piss Budweiser in a fake bot/can!

    Who is the new manager? Oliver's bro or cuz???

    New management doesn't mean new owner!

    Does new management mean reasonable (fair) drink prices?


    Mork From Ork
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