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Maui County


The tourism trap


Maui appears on the surface to be a safely diversified economy, but it's just a paper-thin veneer



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Without tourism dollars, Maui and its economy would be unrecognizable.
February 05, 2009
Yes, we have car dealerships, retailers and professionals. True, there’s a plethora of medical services, light manufacturing and agriculture. And who can forget our seemingly incessant local battles over development, construction and real estate? However, despite the appearance of a broad industry base, the breadwinner in our community from which all other industries eventually profit is tourism. Nothing else comes close. Nothing.

The fact is that without tourism 90 percent of the people on this wonderful island would be completely unable to make a living and would have to move away. Most of those who stayed would be either farm laborers (just like it was 100 years ago) or retirees (who didn’t exist much back then).

Many will initially disagree with me. The oft-heard counterargument centers on the statistic that tourism is “only” about 40 percent of our economy, which is true. However, Mark Twain popularized a saying: “There are three kinds of lies: lies, damned lies, and statistics.”  This is one of those cases where the statistic is incredibly misleading. (Oh, and for the record, that quote is originally attributed to Benjamin Disraeli.)

A more careful analysis of that 40 percent statistic shows that while tourism is less than half the total industry on Maui, it brings in almost all of the outside income. Visitors spent almost $2.3 billion here in 2005, a year when our island’s total Gross Domestic Product was $5.8 billion. Most other business enterprises on Maui just don’t bring revenue to the island. Instead, they live off the money already churning here.

There are a few exceptions, but they don’t amount to much. Maui Pineapple’s now defunct canning operation and A&B’s sugar division are, I believe, the two largest examples. However, both of these together maybe total $100-$200 million in revenue. I’ve studied the Maui Data book off and on for years, and while it’s an excellent source of economic and other statistics, it’s noticeably lacking a table on sources of cash flow into and out of the island. You can still extrapolate somewhat from the information that’s presented, but even making leaping interpretations of the data I can’t identify industries generating more than 10 percent of our local GDP from offshore sources. If I had to hazard a guess, I suspect the actual amount of outside revenue other than tourism is probably just under 5 percent.

Even if you stretch that figure to 10 percent, that leaves tourism generating a whopping 90 percent of our outside revenue.  

Keep in mind that incoming money from tourism doesn’t stay forever. Eventually, after passing through several hands, it leaves the island for energy, food, retail goods, medical supplies and other consumables we don’t grow or manufacture here. A very large part also departs in more subtle ways, like home mortgage and other interest. These offshore expenses are like holes in the bottom of our bucket. The water coming in has to be equal to or greater than the water flowing out or our island economy starts to suffer.

Speaking of home mortgages and other debt, these have their place in bringing large amounts of cash flow to the island, but eventually they have to be repaid with earnings. A person or family’s largest expense is usually housing, and between principal and interest up to 35 percent of net income is leaving the island for debt service. This outgoing cash flow is offset by the loan proceeds themselves, which fund the building of the home, improvements, etc., but it doesn’t replace the need for outside revenue to service these primarily offshore debts.

Fortunately, many of our homes are not owned by locals. They are vacation and second residences for people who live elsewhere in the world. These are being debt serviced and maintained with funds from elsewhere. Although technically part of the visitor industry (almost all vacation destinations have a sizable second home component to their economy) it’s hard to see how the Maui Data Book could capture these expenses and report them as part of this industrial segment. These visitors are typically more experienced, have done their share of activities on their earlier trips and presumably spend their money on restaurants, shopping and the maintenance of their vacation homes—all items that are probably not counted as visitor industry spending depending on how the Data Book is compiled.

If these second-home owners are in fact not included in much of the visitor industry statistics, then the extent to which Maui relies upon the visitor industry becomes even more acute.

So it doesn’t matter if you’re a government employee, a construction worker or a banker: here on Maui you ultimately make your living from tourism. Period. We get to live in this paradise only because we help share it with others who come on a temporary basis. We are the stewards of the ‘aina that brings them, but we’re also hopelessly addicted to the money they spend. MTW



Bleak Picture

The 2008 visitor numbers are in, and they ain’t pretty…

Total visitor arrivals for 2008

(percent change over 2007)

Hawaii -10.6 percent

Maui -15.2

Molokai -16.4

Lanai -17.9

Total visitor arrivals for Dec. 2008

(percent change over Dec. 2007)

Hawaii -17.1 percent

Maui -19.3

Molokai -49.6

Lanai -37.3

Figures from state Department of Business, Economic Development and Tourism.

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  1. print email
    Where have all the Tourists gone?
    February 05, 2009 | 09:41 PM

    I love Maui. I've been visiting 2 weeks at a time almost every year since 1990. 8 years ago I brought my mom and her partner with me. They now visit with me every year. We rent a condo from a wonderful woman who lives in California. We don't do a lot of the tourist activities any more, but we do support MACC, attend at least one of their shows every year, along with any other cultural events we can find and spend a lot of money shopping & eating out. We tip an average 25-30% at the restaurants knowing that these employees depend on tips to survive. We have made friends with locals and some even come to stay with us when they are in Washington. We also take it upon ourselves to help keep your beaches clean by walking with garbage bags and picking up fishing lines, food containers and even used condoms. We keep to ourselves and do not to interfere with any local customs or beach rights. We have always enjoyed the interractions with the locals and tried to be ever so unnoticable, unlike many tourists. We want to enjoy a couple of weeks of culture, beauty and tranquility. Year before last our contact with locals started to decline and people began to get nasty. Not the true Hawaiians, but some of the others. We attributed it to a busy season and people just being tired, which is totally understandable. In 2008 people were horrible. My mother is a very quiet reserved person and people treated her like crap. One time she wasn't quick enough to make her decision at a shave-ice shop and the person threw her paper and pad down and stormed off. She finally came back from bitching at her co-worker about how slow my mom was, was still so crappy that I had to step in and ask her if there was a problem or if they just didn't want to seve us. My mom attributed it to a bad day - we gave them a second chance, went back another day and same girl was there doing the same thing to the people in front of us. There were other times that these attitudes came from nowhere. We saw it happening to all sorts of people at different places so it wasn't affecting only us. I'm on the fence on whether I will return this year. I may try another island or a whole other state or country. Being treated like crap does not make for a relaxing vacation nor does it make me want to return. So just let it be known that not only the economy is the reason for less tourism, but the treatment of your tourists.

    Pam
  2. print email
    Service
    February 06, 2009 | 04:44 PM

    Isn't there poor service everywhere? Or does it only pertain to Maui? I can go to just about any place in the world and get poor service. Maybe it was a bad day. Maybe they didn't like you and your mom. Maybe the service worker was working her third job in order to feed her family and was tired that day. Maybe waiting on tourists is a difficult job. I grew up in a tourist town and we hated tourists there. I lived in New Orleans and we hated tourists there. I lived in San Francisco and we hated tourists there.
    So Pam, why do you think you are so special? Why do you think that you deserve to have a relaxing vacation? Is it our problem or responsibility to make your vacation wonderful? I don't care if you're on vacation or not, if you act like a tourist, you're annoying.

    Stay Home
  3. print email
    reply to service
    February 08, 2009 | 01:06 PM

    So you hate tourists. Well snob where have you left your brain? Didn't you read the article about tourism? Are you exporting hate? Hate tourists? All of them? and exactly who are these people that yopu are hating. Are you feeling insecure and indadequate because you can't afford to be a tourist or because you need there business and feel helpless or all of the above. I am trying to bring the aloha to the world and laud the magic of hawaii and you are negating every act of love with hate.

    Michael from Maui
  4. print email
    NO car rentals on Maui
    February 10, 2009 | 04:18 PM

    I have been told 3 or 4 times that one cannot rent a car here, and the big Island is also suffering the lack.
    Just try renting a car on maui. some companies I called have a recording, that tells you, because they are sick of explaining. I know people that arent coming and loosing their tickets, because they cant find a car to rent. This is HUGE.
    I wonder who is responsible for this....

    JT
  5. print email
    E Michael
    February 11, 2009 | 07:29 PM

    You're assuming I can't afford to be a tourist? I've been all over the world, pal -I just don't go as a tourist who expects the world to be at my beck and call. I don't go as a tourist who threatens not to come back because I received poor service somewhere. Instead, I chalk it up to a bad day, or a bad experience. Perhaps my response was too nuanced for you. You can "laud" the magic of Hawai'i all you want, but it's not really up to you, is it? When you "laud" something, aren't you extolling or praising something? And if so, then why are you praising the "magic" of Hawai'i. Is there really "magic" here? Is this so-called magic yours to export?
    Nevertheless, if I've negated your "lauding," then I've accomplished something great on this glorious, magical day. I guess it's time to plan my next vacation, eh brah?

    Service
  6. print email
    Big spender tourists? PAU
    February 12, 2009 | 11:13 AM

    It's called deleveraging and it is going on in all aspects of the economy, not just tourism. The problem is the credit spending of the past has disappeared, replaced by fiscal conservatism that is no where near ending any time soon. This will pass but it will be a while and if you have not pared your spending back enough you will suffer as your income becomes less than what it used to be. Renegotiation of your cable bill to a lower rate will not be enough, you either have to increase your income to cover the difference or drastically cut back on what you buy, both at home and abroad. Even the rich are suffering now, get used to it.

    Bill
  7. print email
    American Tourist
    February 12, 2009 | 12:49 PM

    I find it interesting that I am labeled a tourist because I choose to visit a state of this United States. I live in Indiana. I own a timeshare in Maui and I like to think that Maui is my home away from home when I visit there. I have often been asked why I spend so much on airfare to go to Maui from Indiana when there are island resorts southwest of Florida that are closer to Indiana. I reply that those island resorts are not part of the United States of America and until they become part of this country, I plan on spending my money in the U.S.A. When I visit nearby states like Michigan, Illinois, and Ohio, I don't hear residents of those states calling me a tourist. I am usually referred to as a neighbor or friend. I would hope that when I return to Maui this fall for my usual visit that I am welcomed as a neighbor or friend and citizen of the United States of America.

    Tim from Indiana
  8. print email
    Noticed some bad attitude
    February 12, 2009 | 11:05 PM

    We vacationed in Maui twice in the last few years and did notice unfriendly attitude from locals ( mostly young native males) . I love being on the island and would go more often if not for the long flight and hassles of flying but sure did not like the obvious resentment . By the way, not all tourists are rich and want to be pampered. I worked in a factory for 32 years to be able to travel a couple times a year like this.

    Lee from Missouri
  9. print email
    The Tourism Trap
    February 15, 2009 | 02:30 AM

    I am sorry but what difference does it make if you are a tourist or not?
    Rude or bad behavior from a business dealing with the public is just
    not acceptable. Please do not play the race card on this one. Being
    rude and mean is just being rude or mean..no matter who you are!!!!

    Anne
  10. print email
    Not Coming Back
    August 31, 2009 | 01:32 AM

    Locals ARE resentful.......try driving up Hana Highway without being run off the road by a pick up truck. Maui refuses to develop its road system and traffic ties up in mid-afternoon from the airport to Lahaina.

    Keep your status quo.....there are nearer cheaper islands to visit

    Traveler
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